Frequently asked questions

Answers to some of the most frequently asked questions we receive:

Who is behind this website?

Waiting for a Cab was founded by Atam Sandhu and Tom Burnett. Atam and Tom have worked in publishing and international development for over 15 years.

How is it paid for?

The website is completely self funded. It is free to use for charities, volunteers and fundraisers, and, uniquely, carries no advertising.

How are charities selected/vetted?

We vet charities simply by speaking with representatives and thoroughly reviewing their publicly available information.

The only stipulation we carry is that, ideally, our partner charities should not charge volunteers who want to work with them, although we appreciate funds to cover a volunteer's accommodation and board may be requested.

Finally, the site manager reviews the information submitted by the charity before it is accepted.

Does Waiting for a Cab insist that charities have certain standards?

We try to be thorough in our reviewing of charities before we accept them as partners, however, one of the reasons we can run Waiting for a Cab this way is because we allow the site to self regulate. Ultimately, our aim is that the site will self populate and be regulated by peer review.

How can a charity get a listing?

The beauty of this site is its simplicity. In order to sign a charitable organisation up to Waiting for a Cab, the user goes to, before entering their charity's information through the 'for charities' page.

The charity's submission is then viewed by the site manager, and, all being well, will be posted on the site within a couple of days.

How safe are the charities to visit?

We cannot guarantee a volunteer's safety in any meetings they may organise with any charity. We have limited our role to introduce volunteers and fundraisers to charitable organisations; the volunteer or fundraiser must then use their own best judgment when contacting and working with these organisations.

Can I suggest a charity?

The easiest way to suggest a charity is to contact that charity and guide an administrator to the 'for charities' page on the website. There's no need to log in to the site, so adding information couldn't be easier.

Where can I leave feedback, is there a message board?

We're currently discussing a feedback facility. If there is anything you feel particularly strongly about, please email, and we will try and help out.

Can I donate to Waiting for a Cab?

We do not accept donations. If you would like to donate, please select one of the website's featured charity partners and donate to them.